How to avoid credit card fraud

Posted on May 28, 2009 @ 3:56 am
by Peter Carville

As online shopping becomes more popular with savvy consumers around the world, an unwelcome side-business has also increased in activity: credit card fraud.

And while credit card fraud is certainly not limited to the online marketplace, internet users experience more than their fair share of dodgy transactions every day.

There’s no way to completely protect your credit card details when shopping online, but there are plenty of things you can do to minimize your risk.

Your first step towards protecting yourself against credit card fraud is very basic: be especially careful when using your credit card online. Never inputting your credit card details unless you’re certain the website is a reputable and trustworthy. Most online check-out systems allow you to pay via third party processors like PayPal, which offers added protection against credit fraudsters, so it would be wise to consider using these wherever possible.

Also, never respond to emails that ask you to follow certain links and enter confidential information – even if the website appears to be a trusted site, such as eBay or Amazon. Internet fraudsters have been successful in developing sophisticated software and websites that look just like the real thing, so never assume that the link can be trusted. Instead, close the window and re-open a new browser, manually type in the web address, and proceed with your transaction this way.

It’s prudent to remember, as well, that emails are not secure, so you should think very carefully before sending credit card information via email.

Having said this, you should bear in mind that the internet can also prevent you becoming a victim of credit card fraud. If you check your bank balance online regularly – you should, ideally, at least once per week – monitor your transactions and identify any unusual purchases early on. When you receive your monthly statement in the mail, you should also cross-reference it with your receipts.

In an offline environment, never let your credit card out of your sight. Skimming – where credit card details are copied, and then duplicated onto new cards – is becoming more and more common, but there are steps you can take to minimize this risk.

If you’re in a restaurant, for example, don’t hand your card over to the waiter; instead, walk up with him or her to the cashier and hand over your card yourself. If you’re in a high-end restaurant and you’re embarrassed about transacting this way, apologize and tell the waiter that you’ve been the victim of credit card fraud in the past, so you prefer not to let your card out of your sight. It’s better to be embarrassed for a few minutes, then to find out that thousands of dollars worth of transactions have been illegally charged to your card!

What if your account has been compromised?

Should you think that unauthorised transactions have been charged to your credit card, let your card provider know immediately. They will quickly cancel your card and issue a new one, to prevent any further transactions from going through. Your account will be reimbursed if after investigation and do find that unlawful transactions have occurred.

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